Introducing Monzo Flex – a better way to pay later 🚀 [NEW: Flex on Apple Pay!]

And in contrast - Monzo have categorically stated to me yesterday (several times) that I’m still able to flex 3 months interest free for any amount. The left hand of Monzo doesn’t seem to be talking to the right hand

Which part of what they’re saying isn’t true?

  • You specifically, can flex under £100 for 3 months at 0%. Granted not everyone can, but they’ve looked at your situation.
  • There isn’t an end date for this offer, so that is also true. It’s being rolled out slowly. As per the message I shared with you, there will be a 2 month notice period eventually, and then you’ll have an end date.
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Yeah, I don’t understand what Simon is kicking up a fuss about here. It seems their interest free for things under £100 is still there, and they haven’t had any notification to say they will be adding £100 restriction yet.

So if it seems like Monzo Support “aren’t aware”, it will be because there is no flag on the account. Staff WILL be aware of the £100 restriction for customers it applies to, but as this doesn’t apply to Simon, they likely won’t be able to say otherwise in case of mixed messaging.

We’ve been given advance notice of the change here in the forums, but there was no indiciation of when it would apply to existing customers. It could be in a few months, or 2 years. Until you get a change of T&Cs notification, you don’t need to worry about it since you get 2 months notice.

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Have a read of the post from December… yes you have been warned it’s coming….to existing customers. That’s exactly what the post was about

As I mentioned earlier, I’ve been with Flex since the beginning, I got an email notification in Dec and from the 11th Feb my Flex has updated (I got an email to tell me on the day too).

If you check the “Flex Offer” section on your flex account it should tell you if you still have the ability to do the 3 months 0% for under £100 transactions

That’s the point I was making. You might have had your notification in Dec. I haven’t had it yet and there’s no indiciation of WHEN it will be coming to me. I can still flex my £20 deliveroo order from last week, over 3 months, interest free.

Until a SPECIFIC CUSTOMER gets their notification, there is NOTHING that customer needs to worry about. Staff will likely not know when a specific customer is going to have their offer changed, so to avoid panic and mixed messages, they will state facts on that customers current specific terms.

My point was more of the timescales and the fact that it’s happening now, not far in the future,

This is the better link - Introducing Monzo Flex – a better way to pay later 🚀 [NEW: Flex on Apple Pay!] - #5453

In the NEXT FEW MONTHS - so it’s happening. It’s happening soon. And the timescale is not years. You will be notified.

5 months later - any news? Or was this decided against?

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What happens if you make loads of under £100 transactions and have a £500 bill at the end of it . Does this mean you’ll have to pay the £500 in that same Month?

You can still flex things over multiple months, it just won’t be interest free.

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I’m happy that I got accepted for Flex Purchase. Limit isn’t the best, but I’m trying to spend about 25% of my credit limit, and then I’ll pay it off in full on my payment date. Hopefully this’ll build my credit :folded_hands:

I was fully expecting Monzo to just give me a £50 limit on Flex Build with a £25 deposit, so this was quite a nice surprise. I think getting my salary paid in and using the current account has worked in my favour.

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Saw this on Reddit. 1% cashback on Flex.

Anyone else got this offer or is it just a link to the cashback offers?

They occasionally do targeted offers for new Flex signups. Search is letting me down but I think they’ve done a 1% on everything before. I’ve currently got 1% on foreign spend for 12 months on mine (so of course haven’t actually had a chance to make any trips where I could use it)

Does Monzo have any plans for introducing new Credit cards? even ones with paid membership with some Perks?

No. You’d hear about it first here if they were

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They normally post it in here about a year before everybody gets it, and tell you that they will be “rolling it out” because they think rolling things out still get people excited these days.

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Amd those that miss the early access window get really bitter about it :wink:

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Monzo are now reporting Flex to Equifax - my account appeared in ClearScore this morning.

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Seems like they’re offering 1% on supermarket spending and 0.25% elsewhere for some people

Do you see that with just the soft search?

Nah that’s the flex offer page you can access anytime in-app. Below is what Monzo shows when you do the soft search.