We’ve chatted about joint account Flex/ additional cardholders/ etc. a bit internally and want to get to it but nothing in the roadmap for the next few months I’m afraid.
Still not seeing those changes to Flex payment feed that Sarah highlighted back at the end of May - is it still rolling out or has it rolled back?
I’m also not seeing the update, but have been eagerly awaiting
I have had them on my Flex feed for a while now.
“So that’s all good then” ![]()
But seriously, clearly some people have (& some people haven’t yet) seen this change to their Flex feed, so perhaps the question now is about the length of the rollout period? Unless of course the rollout has stopped for some reason?
But seriously, people are piping up with their experience to help give you some idea of how it’s going because ‘gradually rolling out’ is likely to be as official as it’s gonna get.
Thanks. Fair enough, I’ll get back in my box then!
Monzo Flex proposed new feature, move money between flex and current account for a fee.
But I could not find anywhere, will it be reported as cash operation, like you can do with ATM and credit card?
Or it will be just between me and Monzo
Treated as a money transfer, not a cash withdrawal.
So no, won’t be reported to agencies as such.
I checked my Flex this morning and noticed I’ve got the new Flex payment feed. Fingers crossed it will have rolled out to you too ![]()
Same
Got it, thanks for the heads up @leejar
Hey everyone ![]()
I wanted to keep you updated on some changes we’re making for new Flex customers.
First - as Flex is a credit card I need to remind you of some of the legal bits:
- Not everyone will be eligible for Flex. We will run a soft credit search to assess if you’re eligible, and a hard search if you open Flex.
- As a minimum, you’ll have to be over 18 and a UK resident, and you’ll need a Monzo current account to apply.
- Flex Purchase offer representative example: 29% APR representative (variable). £1,200 credit limit. 29% yearly interest (variable).
- If you miss a payment this may negatively impact your credit score. Ts&Cs apply.
We’re changing the 3 months interest free offer for new Flex users
For people applying to Flex from today, we’ve added a £100 minimum spend to get 3-months interest free.
You can still pay purchases under £100 in full on the next payment date interest free, or spread over up to 24 monthly payments at your personalised interest rate.
If you already have Flex, nothing changes. At the moment this change is only for new Flex users, but we wanted to let you know as you’ll likely spot the change on our website soon.
Why are we making this change?
We’ve evolved Flex into more of a credit card in the ~3 years since we launched it, making changes like removing the £30 minimum spend, removing the need to pay the first instalment right away and adding a physical card. We’ve done that in large part thanks to your feedback, to help Flex better meet your needs.
Because of those changes, we’re naturally seeing people use Flex more like a credit card - for a mixture of those bigger occasional purchases like sofas or holidays, as well as for day-to-day spending.
As you know, our interest free offer isn’t a time-limited introductory offer like other credit cards. This means we need to ensure we’re designing it to give customers the most value where they need it, while being sustainable for Monzo to provide. So we will continue to offer 3-months interest free option for any purchases above £100, to give customers more flexibility with repaying bigger purchases.
I would guess this will end up applying to existing Flex users before long?
Oh for sure. I love how these posts always make it sound like they’re giving us something when they absolutely aren’t ![]()
Slippery slope…
Makes sense, anything under £100 isn’t covered by Section 75 either.
Makes monzo more revenue for those using the card for milk.
On the flip, encourages responsible spending on the customers side and make them think twice if it really does need to go on credit card for less than £100.
I guess this puts a roadblock in the whole close the account and apply again to get a bigger limit thing then…

