Intro to Core Experience 🎉

[giorgio (Giorgio Baglioni)]

Keep 'em coming!

It’s definitely an extension of the app I’m going to take this suggestion away and find out more

[chloelawrence (Chloe)]

Hi everyone! I am a User Researcher in the Core Experience team at Monzo.

I love talking to customers and spend a large part of my role doing so, trying to understand what’s working well and not so well for you so we can focus on the most impactful work.

Very much looking forward to what is to come and thank you for all your feedback!

[Revels]

There’s more of you than us! Welcome to all!

[alawrence (Anthony 🛩️)]

Core Experience heard about the community awards for the team with the most community engagement, and they’ve come out strong. Welcome all!

[davidwalton (Award Winning Hot Coral Analyst)]

Hi @giorgio & welcome
Hi @nurlan & welcome
Hi @georgiajohnson & welcome
Hi @maddy & welcome
Hi @Heldiney & welcome
Hi @chloelawrence & welcome

Hi @edwoollard & welcome back
Hi @Ben_L & welcome back
Hi @johnyorke & welcome back
Hi @bianca & welcome back

Crikey, I don’t think I’ve welcomed or re-welcomed so many posts in a new’ish thread ever - great to see so many core () peeps jumping in.
Looking forward to the engagement!

(cough, Joint accounts, cough)

[nathanthomson8 (Nathan)]

Can we switch savings pots providers to new rates with the click of a button please?

Also the biggie, transfer between pots please and thanks

[ndrw (Mr Popular)]

@davidwalton

(cough, Joint accounts, cough)

What are those? Do Monzo even do them?

[davidwalton (Award Winning Hot Coral Analyst)]

@ndrw

Do Monzo even do them?

It does make you wonder nowadays…

I managed to get one early on (my ‘Welcome to your joint account’ transaction/message is dated 29-September-2018) and since then I’ve seen the Personal account rocket forward with features, meaning a huge parity difference. But, as I’ve said before, despite this - I haven’t yet found another Joint account to rival the Monzo Joint account.

Ultimately, I want a single Monzo account - a Joint Account - which is the same as a Personal account as far as available features go (and not have to have a Personal account at all)

[Phalliday (Paul Halliday)]

Great to get all those intros. As a user and investor this is a great idea. Continued development matters.

[Paulw (Paul)]

Wonderful to welcome new Monzo staff to the forum These posts are really great and spark joy. I’d love to see the Payments tab get the love it needs. There’s been loads of discussion on what that could look like over the years. Can’t wait to see how the core experience develops

[Peter_G]

@Paulw

Payments tab get the love it needs

A massive yes from me!

[Peter_G]

@nathanthomson8

Also the biggie, transfer between pots please and thanks

Moving Pots between personal and joint account

You should be able to transfer money between your Pots between any account, personal or joint! So for example, you can transfer money from your Personal savings Pot to your Joint savings Pot, and vice versa. You won’t be able to move the actual Pot to the other account so you’ll need to create a new Pot in your joint account. [image] We’re working on scheduled and recurring account-to-account transfers so this should be available soon.   Side note: I suspect pot-to-pot transfers are …

[Revels]

Did you miss this bit?!

@giorgio

Isn’t it a pain moving money between pots

[Peter_G]

I didn’t! Partly because it’s already rolled out and working for the US…

I’m just trying to work out where in the UI that screen is.

[Revels]

I think it’s here and you can alter the destination

[ndrw (Mr Popular)]

Do you just have @jackcully’s face cutout saved on your desktop or something?

[Revels]

I can’t reveal my editing skills!

The tales from @N26throwaway about how you can reveal numbers “hidden” under scribble make me want to do it another way.

[Peter_G]

I still worry that there might be a Jackjunction coming at some point.

[Sarah-Bee (Sarah B)]

Hi all

I am Sarah the QA engineer (tester) for Core Experience and a few other squads at Monzo. You might have seen some messages from me before.

You’re in great hands with the team, please share any feedback, the more detail the better, quick wins as well as big bugbears.

[Peter_G]

@Sarah-Bee

please share any feedback

Brace yourselves everyone, I’m brewing up a megapost. I’m sorry in advance.

In the meantime, this is old and some comments haven’t stood the test of time but there’s still much goodness in it:

Polishing Monzo - a little list?

Previously, on the Monzo Community… So, if Monzo were to be working on a big small list of little stuff to make existing features even better, what would we want on it? Go!