✅ Incoming payment categorised as "Missing"

Issue:
Received two payments this morning and instead of appearing as the default General category, they were flagged as Missing. Could be monzo.me payments.

Details to reproduce:
Not sure - transfers received until yesterday were all the same as ever.

OS:
Android 10

Device:
Samsung Galaxy S10e

App Version:
3.41.1

Screenshots:


Might be a custom category blip

Heya @sfmorris :wave:

Could you message in via the in-app chat for us?

That’ll make it easier for us to grab a few more details and hopefully begin narrow down what the cause of this missing category is :crossed_fingers:

2 Likes

I also had this for one of my business account purchases. Can’t recall any details about it now though unfortunately. I just changed it to the right one and forgot about it.

Good news! :tada:

This has been fixed by our engineers :hammer_and_wrench: it’s a backend fix so no need to wait for a new update in the Play Store either :wink:

These “Missing” categories will now appear as “General” :relieved:

Cheers for the report!

6 Likes