Had an interesting experience trying to use Monzo.me which, I think, highlights some easy room for improvement. Essentially I tried to use monzo.me to split the bill between my friends and it didn’t go down so well.
Without really explaining what Monzo was beforehand, I went through the app and sent the monzo.me link out to my friends the next day (love how easy it is to do). I have one very security conscious friend who has never heard much about Monzo and he was very hesitant about putting his card details into the page - something along the lines about it seeming dodgy, which wasn’t made much better when he (for whatever reason) put monzo.me into who.is. His exact words were “if it was paypal then I would have been game”. This then made the rest of my friends wary, so we ended up just reverting to our usual way of sending money.
In light of this, I think that it would be great to more prominently include some more information about how secure using Monzo.me is - especially when people are at the point where they are putting their card details in. Even just stating that the payment goes through Stripe would help.
I can understand how the unfamiliar might be unsure of using monzo.me - if anything, the fact that it’s so damn easy probably made my friend a little wary. Would be interested in knowing if others have had similar experiences, or are my friends just more cautious than the norm?