Id Problem

I only have an Algerian identity card
I entered it normally
But after reviewing it, I get a notification
“We were unable to verify your identity. Please open the app and try again”
Can you tell me what is the problem?


You will have to email , but they may not be able to give you specific reasons.

It could be something as simple as the picture was blured so try again, maybe try with a passport.

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I repeated the process three times
I wrote to them an email, I am waiting for a response now

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