I signup instead of logging in and now I can't access my account

(Shaun) #1


I had logged out of Monzo and when I went back to login I went down the signup route instead of logging in. The app is now asking for loads of signup questions can anyone help.


Maybe try to uninstall and re-install :mondo: App.


Kill the app, reopen and select sign in, if this works?

If not, uninstall and reinstall, does this work?

Alternatively, contact help@monzo.com

(Shaun) #4

Done that but it goes to the same place


Send an email to help@monzo.com and they will be able to assist you