I missed attachment icon... when I was looking for it


(Marta) #1

I made in-app chat with support and wanted to attach something. I didn’t see option to attach anything. I checked again, still didn’t see it.
Nearly made a post on forums in Feature Ideas and I thought that it’s impossible that it’s not there, such a simple and helpful thing. I checked again. Saw it this time.:triumph:

Not sure if you play user testing games, that’s seems like thing worth testing.


(Naji Esiri) #2

Thanks Marta! The Design and Product team often run user testing sessions here at the office for this exact reason!

Keep an eye out for news of our next one on Twitter, would be great if you could make it along to one :slightly_smiling_face: In the meantime, I’ll make sure I pass this feedback on :+1:


(Marta) #3

@Naji Unfortunately, I’m not a twitter animal. I couldn’t find a tweet (and in time) even if it bite me in the… finger :disappointed:. Would it be possible to announce things on Community as well?


(Naji Esiri) #4

hahaha yes I’m sure that will be fine! We should really do that anyway, but there are limited spaces and we’re conscious of reaching a representative spread of users for each session.


(Alex Sherwood) #5

(Marta) #6

Haha, my personal notification system, thanks a lot @alexs. :smiley: :blush: