I’ve been asked for payment confirmation to prove that I’ve sent payment. Is there any option to get PDF payment confirmation? The only way now is screenshot - but there are other transaction and it’s not clear enough :confused: Thanks. Jan

I don’t know if this a requirement. But its common that these proof of payments in PDF or webpage prints, sport some alphanumeric unique identifier that allow the recipient to validate it agains an issuer API or webpage.

Yeah, we’ll definitely have better and more export options in the future :slight_smile: @hugo shared some sneak peeks of it here: Exporting Let us know if you have any problems providing the confirmation – the in-app chat is probably your best bet in terms of quick replies :smiley:

Cheers. Everything is all right - they’ve found payment in their system :wink: But I can still imagine situations where I’ll need to prove the payment. Thanks, Jan

Just faced the same issue, I want to share the confirmation of a payment and I’m sending a basic screenshot. We need something more official on this.

You can download statements in the app now :grin: Go to the help section and search for ‘statements’ for a better guide.

This is exactly what I need @Chapuys , an individual payment/debit statement

It is now the 4th quarter of 2021. How can this still not be available? Or please someone explain how to get a simple proof of payment for an individual transaction?

Because 5 years later, it’s still not a big deal for most people. Your best way would be to export the PDF and edit it.

Starling offer this in a PDF download contains the payment ID as well as account details of sender and recipient

How to get payment confirmation?

UK Help

Chapuys (Kevyn) 17 March 2019 12:07 8

I think @rafa.ferreira would like an individual payment/debit statement. Not a whole statement. It has been mentioned many times before. Unfortunately, Monzo don’t allow this this yet.

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How to get payment confirmation?

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