I pay individuals for services often through Monzo, I have so far been confirming to them by going in to the sucessful transfer and screenshotting then emailing/texting the screenshot image.
There is a lot of unnecessary data in that image that isn’t needed by them.
I’d much rather there was an option to forward a confirmation that basically included the following;
- a success message
- the amount paid
- transaction details (reference, ID, sort code, account number, time date etc)
Some other banking apps provide this feature - a friend transfers to me from Halifax and they have a successful payment page that can be forwarded on.