How much of my free ATM withdrawal (foreign) is left?


#1

according to https://monzo.com/blog/2017/12/15/atm-fees-january/

If you can’t remember that, don’t worry. We’ll make sure you can always see how much of your free allowance is left

But, I can’t see, anywhere that I can find. My last ATM withdrawal does not contain any relevant info nor does the “spending and top-up limits” screen in the app.

pre-paid card.


(Liam W) #2

You don’t see this?

You might want to contact support in app…

Liam


#3

No, under ATM widthrawals I have:

-Daily withdrawal limit
-Rolling 30 days limit
-Annual withdrawal limit

app version 1.19.1 (android)


(Allie) #4

Very weird, I’m on Android and see the screen @Liam_W showed, exactly. 1.20.0.


#5

pre-paid app? i think the current account has a diff app?


(Liam W) #6

It might be a thing to do with the prepaid card… @Adam193 I can only suggest asking in a support chat, or waiting for a member of Monzo staff to come around here.


(Allie) #7

Ah, yeah, that’s probably it. I think it’s the same app, but data might be different. There’s an easy fix - upgrade your account now, you should have your current account card on Saturday :slight_smile:


#8

I’m in Peru, so Saturday is a little optimistic haha. upgrade is in process; good to know it works for the current account. Thanks


(Allie) #9

Probably a bit, LOL.