Judging by how buggy Edison has been for me on MacOS i wont build my hopes up, I fell in love with the iOS app on the day it released, waited ages for the mac app, and I just find it so buggy, had to revert back to a different client 
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Maybe it’s one of those situations where they excel in mobile app implementation but are bad with desktop OS
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They can’t give you an email address for life (if you decide to leave you can forward it to your new address) when you can cancel during month one. That is why there are billions of gmail accounts - abandoned accounts. Google can do that because you are the product.
I’d be happy to be tied into a 12 month contract, but with the option of a monthly tariff. Not on the whole upset about being tied in for a year, just that initial barrier.
which is irrelevant for me now as I’ve just signed up.
On a different topic, what do people do for web calendars in 2020?
The lack of support for custom domains is a dealbreaker for me. I also don’t get the key selling points, all their features can be replicated with email rules which any decent provider supports (Office 365 in my case, but even the free, consumer-grade ones do) and seem to be more than enough to keep an inbox clutter-free (works well for me at least).
Office 365 is unbeatable on price for paid e-mail. If you don’t need any other features, basic e-mail (with web and native client access) is at 1,51£/month with the Exchange Online Kiosk plan, and for 3,8£/month you get that plus Office Online and 1TB of OneDrive space.
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I said to them by all means contract it to a year but pay it monthly, I completely understand the year part of it
It’s not web but Fantastical
But keeping an eye on Airbridge from Monzo’s @kieranmch
https://airbridge.app/
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Custom Domains are launching this year!
https://hey.com/custom-domains/
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Just signed up out of curiosity, looks good so far…
The billing though might be the deal breaker…
I really don’t know why they cant go down the $99/yr or $9.99/m route…
The issue they have with that is hey.com/forever They lock you in for a year so they can keep this promise.
I think it’s to minimize churn. It’s more profitable to support a smaller set of customers that will commit to it long-term than to deal with fickle customers who might join for a month, most likely make some support queries and then leave when it’s up for renewal.
$99 + tax is a bit steep though. Like you’ve said earlier, they aren’t really offering anything you cant already configure yourself, and no custom domains as yet…
I think they’d have been better off with a different structure, with paid tiers depending on what you want…
They offer a fair few genuinely unique things that you couldn’t configure such as thread merging ,renaming subjects the focus and reply mode , file browser 
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More admin. Would you pay a premium to pay monthly? Let’s say 9.99/mo so more expensive than 99/year?
Just browser (and mobile app) here.
Not sure why people are saying that, sounds like they didn’t do their research.
Yes
This is precisely why most other tech services offer this. Not everyone can always afford to splash the cash upfront. specially as it’s quite a large amount of money for an email service, as good as it is.
Normally for me it wouldn’t really be a problem, but we’re in a middle of buying a house and money is flying out here then and everywhere. I honestly think there will be a large number of people that don’t go past the trial because of the upfront cost.
I also feel that the cost is so high because of the “Until the Internet” clause and more importantly the multiple figure sum that they had to pay to get hey.com in the first place.
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The key selling point to me seems like filtering of newsletters/automated emails so you can focus on the things that actually matter, but those can already be achieved with rules or even automatically using the “Focused Inbox” of Outlook/Office 365.
The rest seem to be minor features that don’t justify moving your email over and definitely don’t justify the relatively expensive price tag (compared to the competition).
Of course they can charge whatever they like though. I saw a figure somewhere that in the first ten days, 35% of the waitlist of about 60,000 had converted. Two million in the bank right away. Be interesting to see if they release a conversion figure of general population.
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Got it. Goalposts moved.