Help with notification

Hi, I have just received a notification pop up on my iPhone saying something about a damaged envelope from Royal Mail. I clicked on the notification and it opened my Monzo app but now don’t know where to get to the notification?

swipe down from the top of your opened screen ?

I clicked the notification, which then disappears … Monzo opened but now have no idea what was said in notification?

think its gone for good once its opened - annoyingly :slight_smile:

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Have you checked to see if you have a message from support? Have you sent Monzo any mail recently?

How do I check for messages from Monzo?

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Head over to the Help tab, scroll down and select Open Chats. :+1::mondo:

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There are no ‘open chats’, do I need to ‘Chat with a real human’?

Yeah do that

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