Help - I followed an advert

hi.
I saw your advertisement on Snapchat that you’re offering people 500 pound in cash if you join and get your card sent to a certain address?
I did this but I’m curious how I will get my cash since it’s been around 50 days since I emailed you the account login aswell

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Erm I don’t believe that was a advert, by any chance do you mean someone told you too as in a person as I’m 100% sure this is someone being fraudulent wanting your account to launder money.

Update: you might want to check your credit file

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That will be a fraudster wanting you to open an account so they can use it for money laundering

This is illegal. Don’t do it

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:grimacing:

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100% a scam. Why would you post your bank card to someone else.

Report it immediately to Monzo.

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50 days? Your credit file could be the least of your problems… I’d be checking for CIFAS markers…

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You have to wonder why money mules are so common when they are doing their best to get arrested

@AlanDoe you might want to look at this thread

@Dan5

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i didnt know I’m 24 and have learning difficulties I thought it was a offer to join. how do I sign in since I got told to change my email and when I reset the password it says its not a valid account

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what I didnt apply for a credit card why do I need to check my credit file how do I even do it?

You won’t be able to sign in because you gave the scammers your login details.

Call or email Monzo and they’ll help you.

@natalieledward is this something you can help with please?

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If your account has been used for fraud, which it 100% has, then you will probably be banned from making any credit applications with anyone for 6 years

You also will probably find it difficult to get a bank account

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You’re credit file is free. You don’t need to have a credit card.

They’re sites such as credit karma or ClearScore. I recommend both

Does @monzo work as a tag to tag the staff?

banned?

im going to ring you to do explain better

waiting for someone to answer

We are all customers here

Definitely call Monzo or email them. The quicker you get in touch then the better chance they have of stopping fraud

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Keep on the phone, don’t be tempted to hang up please as It’s quite an important situation you’ve gotten yourself into as the person could be doing anything with the account.

The account will probably be frozen instantly while you’re on the phone and gone through some security.

Contact action fraud too.

It’s believable… It’s possible to be fooled into doing all sorts of things… the human is always the weak point in security.

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it was a advert I had to send a photo of my passport and a video of me saying I want a monzo account my name is josh smith and a video of me saying my name and just a video of me saying yes. after this I received a card in the post and a email confirming I’ve been accepted but I got a message saying the card wasn’t been made correctly and I have to send it to a address in Birmingham

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Did similar happen to you? Scammers are awful this day and age