I just bought something in Ukraine with Google Pay and it asked me to verify my card. Not an issue and I put in the three digit security number but it is saying it is unable to verify the card.
I always use Google Pay for all my purchases and this is the first time I have had a verification issue. Is there known issues I should be aware of?
Firstly, have you tried restarting your phone?
If this doesn’t work, have you tried removing and re-adding the card on your GWallet?
If neither of these work, I’d suggest going into your Monzo app and checking that your card isn’t frozen or something like that.
If you’re still having issues, I’d suggest contacting Monzo Support. They’re available from 7am - 8pm, Mon-Sun via in-app chat or by phone on 0800 802 1281, although I’d recommend using in-app chat.
Hopefully this helps
