Yes, £17 last time I did it (which was a long time ago)
Edit: I see they have reduced it to £12 in some use cases
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£12-17 even if you are an HSBC customer sending a chaps transfer to another HSBC customer 
( in the same branch ? )
As I understand it, CHAPS needs manual handling and two staff members to process.
For larger payments I tend to use Santander these days who allow £100k/daily in faster payments as standard.
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quite a difference in offerings from the £250,000 faster payments limit available , would I trust Revolut with 250K …hmmmm …lol would I trust myself typing in the numbers
https://www.fasterpayments.org.uk/about-us/personal-transaction
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Why should there be specific help for a house deposit?
There are a number of reasons to pay over £10,000
Buying a car
Paying off a loan
A house deposit
I think a house purchase would be a good blog post. Buying a car or paying off a loan doesn’t have the same time-sensitivity.
Plus, although your average house deposit might be in the same range as a new car or a personal loan, if you’ve got an even slightly atypical situation, you could be talking easily 10x that value.
For example, if you sold a house releasing a reasonable amount of equity and moved into rented accommodation and then bought a house you could be talking about a deposit in the £100,000s.
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I think a form in the help section could completely solve this.
Similar to when you had to enter days you were on holiday so the bank didn’t block your card.
What day would you like your limits raising?
How much would you like them raising to?
Then your account would automatically apply what you enter. If anything gets delayed and you apply again, cops reset it (just in case it’s fraud)
I completed the purchase of our property on Friday, just gone, and did the whole buying process using Monzo. Everything went smoothly, no issues and Monzo were great on the occasions when I needed something from them.
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Congrats!
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Congratulations!!!
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Trying to transfer a housing deposit today. Sent them a message previously but they said I had to contact them on the actual day.
Messaged them on the chat again providing all the various details I sent them last time an hour ago. Nobody has yet to respond. I know an hour isn’t bad - but I just have to get this through today and I want this done and dusted so I can get on with the rest of my day.
Just tried calling, listened to the message regarding how busy they are - then get prompted to press 1 if you still need to speak to someone if your query is urgent. Pressed 1 and then got the reply: ‘Thanks for calling Monzo, goodbye’ and call ends…
Guess I’ll just have to be patient on the chat.
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fingers crossed , good luck , which really shouldn’t be the situation that the chat response time puts you in, I think in your situation I would be messaging chat every 15 minutes
I was in a similar situation and checked my limits in app to find that they had been raised , before Monzo confirmed they had been raised
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thanks Ian. I should note for balance that I’ve always had a good experience on the chat - just anxious about this one as it has to go through today to avoid a load of hassle and delay… will drop a note once resolved
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I’m genuinely curious, why does this have to be done today? In my (very limited) experience of house buying, we could transfer our house deposit to the solicitors any time between exchange and the day before completion, which was two weeks in our case. Is it more usual to have to do it on a certain day?
Our solicitors won’t exchange until the funds have been sent. It’s been a fraught process our offer was accepted in November, relations aren’t great between us and sellers but we agreed earlier in the week we will exchange today and due to a change on the completion amount I wasn’t able to transfer sooner. I don’t want to not deliver on my word we would exchange this week. Completion is set for Tuesday. So technically yes, it doesn’t have to be done today, but if it doesn’t happen they’re not going to be happy. …
Got further on the phone this time and went through the various options - finally says, if you query is about anything else we won’t be able to help on the phone. Still no reply on chat, so far 1 and half hours… don’t want this lingering over me all day
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i’m sure this will all get sorted fine and I 
Monzo - BUT the concerning thing here is you can’t speak to someone when you really need to.
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I remember seeing the post below where a customer was told that you can get in touch with them to increase the limits the day before a big payment. Should give you more time to get in touch with them rather than relying on getting in touch with them on the day of:
Nope, Serena, on the chat function told me the other day, I had to contact them ON the day
Back on the phone, selected an issue with payments option - I’m on hold. The message said if you’re waiting for 10 minutes we’ll end the call. 
