Find out about overdrafts

I don’t want an overdraft (the £20 buffer is fine).

If I did want an overdraft I’d happily go to the effort of locating this option somewhere in the app.

But does it need always be there in the Account screen? I even clicked through, set overdraft amount to £0 hoping that would ‘clear’ this but it’s still there.

Not a biggie just a minor UI annoyance and given how much more space is wasted on the Account screen (on iOS) not really an issue at all. It’s just hacking me off … :stuck_out_tongue_winking_eye:

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If you go into settings and turn off lending promotions does it go?

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Nope!

I think if you ask in the in-app chat, they can turn off that banner for you. I’m almost sure I’ve seen someone on here go through that before.

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Update: Yup - chatted through it and it is now disabled. Looks like there isn’t a user setting so they have to do it for you.

Not a big deal at all but good to know for the future.

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Can you get the £20 buffer without an overdraft?

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Yeah it’s available to everyone.

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Only in certain circumstances. TfL is the one that comes to mind right now. Otherwise the transaction will fail and you have to put more money in and try again.

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Re: £20 buffer …
So if, the day before pay day(and yes I’m aware of the BACS pay early feature) I have £5 balance, and go to ATM and draw £20 then my balance would show -£15 ?

Yes. That is the maths.

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As I have NOT selected having the overdraft facility I’m happy about this, as occasionally I might miss a small transaction that is due out which would otherwise put me in the red.

You only get the buffer if you have an active overdraft or it’s offline payments

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You only get the buffer if you have the overdraft enabled? Otherwise the transaction would just decline

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^^^

This was asked above and received a “yes”

Here’s a quote from Tom.

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And then immediately after that:

I don’t have an overdraft activated and if a transaction would take me into the red (within £20) it hasn’t worked and the transaction declined.

EDIT: this is from the “Help” section in app

I’m confused then, as Tom said everyone would get it, but then help section says not everyone will!

So you technically have a £20 buffer (even with no overdraft activated) but…

This £20 buffer only kicks in at certain times (i.e. offline transactions - TfL) you don’t just have a “free” £20 overdraft (if you haven’t got an overdraft active).

At least that is how I read all of the documentation.

You could get a minimum overdraft (think it is £50) and then you would have the £20 contingency happen all the time (as I understand it) but then would also be able to go into the red red and be charged up to £50 withdrawn

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