I’m having trouble with using Face ID on both my phone and iPad. Face ID is enabled but it still asks me to put in my email, then go to mail to click on a link. Then I select the button to say “use Face ID next time” but it never works. It is a real faff to log in this way every time. Any ideas?
As the device logs you out when you switch between the two, it resets the app and permissions so there’s no way around this.
Yup as Carlo says it’s a security restriction - Monzo Help - Using the Monzo app on more than one device
Thank you, that’s really helpful