I was sent a currency exchange to Brazil three weeks ago and until today the money is not available in my monzo account, how do I get this money?
Was it sent via wise or directly to your monzo account?
directly to my account
Monzo donāt support international transfers so the money has likely been returned to the sender. You can read about it in the below article:
The point is, it didnāt go back to the senderās account, so whereās the money?
It didnāt hit Monzo otherwise they would have credited your account with it so they wonāt be able to tell you. The sender will have to trace it