Estimated wait time in the help chat

When the cops are swamped there is a warning saying the wait times may be long, it would be good if there was an indication of how long.

Either based on the average time to respond or your place in a queue? I don’t know how difficult it would be extract these metrics from the cops message queueing system and add them to the app, but it’d be valuable to have.

A post was merged into an existing topic: Slow support responses