I’m asked to enter my pin in the app but it comes up with the error message “Close any overlaying apps to continue - an app working at the forefront of your screen is blocking you from continuing. Close it then try again”
I’ve closed everything and it’s still not working. So i can’t even access the app for a chat with CS. Any ideas please?!
Make sure you haven’t got any launchers or keyboard swipe apps enabled?
There have been issues before with overlay apps and these tend to be the reason. The only other topic I can find with the same phone didn’t reveal if a solution was found, alas.
I always found Facebook messenger to be a prime suspect for this on my own phones! Could be worth changing the settings on that as a first step if you use it