Hi, I switched my electricity provider to Octopus via Monzo. I was promised that I was going to get £40 credit. However, I have not received it yet although I switched more than a month ago. Any idea why I have not received it? Best Burak

It would be best to contact Octopus: https://octopus.energy/contact-us/ hello@octopus.energy 0808 164 1088

Energy switch Octopus

Ordog ((╯°□°）╯︵ ┻━┻) 12 November 2020 12:53 5

Octopus have great customer service. Drop them a message and they’ll sort it.

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