Easy to contact Monzo?

I’ve been waiting for a call from Monzo regarding some suspicious activity on my account. How soon should I expect to be contacted? Anyone else got experience of this?

1 Like

You’re better off contacting help@monzo.com

1 Like

:blush: thank you

start a chat in app and mark it as urgent. Suspicious activity definitely counts as urgent

1 Like

I’m really sorry to hear this @SusieA! Definitely mark it as urgent from your app. I’m also going to DM you for your email address so I can get someone on this asap.


This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.