Easter Service


(Henry Pedro) #1

not sure where to put this one. Will Customer Service be in operation over the Easter period?

and if so what days?


(Alex Sherwood) #2

Monzo post a message on their status page if the normal service won’t be provided during a holiday -

https://mondo.statuspage.io/


(Tapas) #3

Hey @DonPedro :wave: Tapas here from Monzo!

Support will absolutely be available over the Easter period :tada: We’ve planned to have COps (Customer Support) available for you 24 hours a day too :+1:

The best and fastest way to get in touch with us is via the in app chat :calling:

A lot of our COps are on an Easter break too so we may take a little longer than usual to get back to you but rest assured we’ll try to be as fast, efficient and supportive as ever :+1:

You can find answers to the most common queries in our in app FAQs or on our website:

Wishing you and our community a very happy Easter and holiday period :purple_heart: