It’s cool and all to get my salary a day early, but going through the animation screen every single time is annoying.
Can you please give me the option to enable it by default without going through the entire process again and again?
I also use a cashback service and get lots of small deposits at a time, which means that I can do the animation 4 to 6 times every time I get a cashback.
Please give me the option to disable the confetti animation.
If it’s all small deposits, I can’t imagine that extra day will make that much of a difference, tbh. You’re hardly missing out on thousands of pounds of interest.
I highly doubt Monzo will introduce the facility to auto-get-paid-early.
Having it automatically has been discussed to death, it’s unlikely to happen.
If it helps the torture, you don’t have to drag and can just tap the wallet. But if you don’t want to watch half a second of confetti, you can just wait for the next day.
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Anarchist
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As @Revels said, it’s unlikely to happen. It’s a Monzo marketing gimmick, and something they are keen on. Other banks do it without any fuss if it is that annoying.
The reason provided was for load management. There is a solution to that, randomise the time so some people get paid early at 4.01 and some at 4.15 etc
I dont think there would be too many complaints with that.
Maybe even make it part of plus as an additional incentive
It may be a gimmick and nice to do for example at halloween with the little trick or treat variation but i dont see why monzo couldnt remove the screen if say youve already went through the process >5 times.
Lets face it it loses its awe after a while (i for example used it 17 times this year) and dont pay it a second thought anymore.
It could be just the clicking get paid early button makes it happen and that would be an improvement
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Anarchist
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Absolutely they could. I just don’t think they will.
There would be a boatload of complaints! “I got paid last month at 4PM, Monzo is withholding my money and I need to feed my 8 kids!!!”
I think it’s more likely that it goes away completely. It must be a huge drain on support. Every month people join here and ask because they can’t read and they all blame Monzo because they’ve used the feature once and now expect it.
I don’t get that. The load will be greater overnight. Or are the staggering individuals’ payments during the night?
Personally, I think that (optional) auto payment at 4pm for Plus would be a good extra. For free customers, you can always just tap the wallet to avoid pulling down the money.
Well i know personally i have 2 scheduled daily payments and these action at 1:57am and 2:01am every night/morning.
I assume the reason its set to these times for the same reason why im suggesting that everyone would get “auto paid early” at different varying times between say 4pm-5pm the day before payday, the manage the load?
E.g if i knew id get autopaid at 4:27pm everytime i wouldnt care that i could theoretically claim it 27 mins earlier
This could be mitigated by updating the strings in app to update the “come back at x to claim early” text to show the real time that their pay would come in, be that 4:10 or 4:12 or 4:15
People dont message support at 12:01 and ask where there pay is at the minute because theyre now used to it to it coming at a set time.
I think the same could be true if get paid early became regular and at a set time.
This is the problem. The people that complain aren’t doing so because Monzo have done something wrong. They think they have, so that’s why they end up here.
This turned out to be a faster payments because it was Christmas.
They’re all have the same theme running through them and it’s not Monzo’s fault in any of them. Making it auotmatic wouldn’t have paid these people, so they’d still be here complaining.
Making it automatic at 4:00pm or staggering it won’t change people complaining that their faster payment hasn’t appeared.
I don’t think anyone in this thread said that they can’t survive the extra 24 hours if they couldn’t get their money early.
I’ve been a customer since 2018 and have been a plus member multiple times, I think the choice of whether I want to go through the fancy animation should be left up to me.
I’ve done it 33 times in the last year.
Yeah it’s cute and all, but watching it over and over again is annoying and unnecessary.
I have my salary paid into a high street bank but I can never tell if they’re releasing money on the payday or releasing the money early. That’s because my employer doesn’t 100% commit to a specific payday. It just says I will be paid during the last week of the month.
Maybe the way my employer does things is abnormal, but do your employers commit to a specific payday enabling you to validate that banks are releasing funds early?
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Anarchist
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First of every month. Which will arrive on Friday 29 January.
I’ve never had a legacy bank pay my BACS payment early. Though I suppose I am more aware of when things hit my actual account due to Monzo and notifications than I am in the past.
Monzo have always stated that 4pm is the time they can guarantee the payment, so if other banks are doing it 24 hours earlier, I’d be curious as to understand how they can - are they taking a risk, or is there “place” in the BACS system different to Monzo’s (not sure if that’s a thing)
I agree with the sentiment of get paid early simply shifts the pay check to paycheck cycle for those affected - that was something often pointed out when it launched - if you are paycheck to paycheck, it helps exactly once - and as someone who was in that cycle for a very long time - I’m not surprised to hear it either.
I’m in favour of removing the animation if so chosen (1 action fewer is always good), and I like the suggestion of it being Automated in the Plus users category. I imagine that strikes a nice balance of low cost/risk to implement and a nice outcome for Plus users.
Could it be that the employer account is the same as the employees account? I was using Barclays a couple of years ago and I never got paid early so it doesn’t work the same for everyone unless it’s a more recent thing that Barclays have started doing
I do get paid with BACS, just never been paid early until I moved to Monzo. I guess this is the reason legacy banks don’t advertise a “get paid early” feature because they don’t offer it in a consistent way that applies to everyone receving money via BACS. My wife used to be with NatWest and get paid early but after moving to Barclays that stopped happening…
I wonder if it’s the fact that your payday is always a Monday that leads to your own experience of always getting paid early.
Not sure how info in the following article has been sourced but it mentions that when payday is a Monday some banks will release money early (Friday or Saturday). However no mention of early release if payday happens to be Tuesday to Friday.