Disputes and chargebacks

[alexs (Alex Sherwood)]

Here’s some more details on chargebacks & how they work from Monzo -

How are you using your card?

@integralist Hi Mark so as @alexs mentioned we have no plans to offer a credit card once we launch current accounts. Mastercard Chargeback Protection is applied to our pre-paid card scheme and will also be the case for Monzo debit cards. Chargeback protection covers claims for things like broken goods, failed delivery or payments to a company that has gone bust, similar to Section 75 for Credit Cards. The main differences being that Chargeback Protection covers any paym…

including this guide, which is a great overview -

How does chargeback work?