Direct Debits & Standing Orders (recurring payments) Feedback

I’m not sure that this is a major issue. Users receive a notification when the DD / SO fails & can then send the payment manually, right? It’s not a great UX but presumably if it happened often, Monzo would make fixing this a higher priority.

That’s a bit of an apples vs oranges comparison in my opinion.

Just to emphasise - I’m not suggesting that this isn’t an issue at all..