Not for me. I’ve been with HSBC since I was a student, just because that’s all I’ve known. Their banking app and online service it’s just not very good. Admittedly the app was recently given a lick of paint, but that’s all it was.
I’ve seen what the new app will be offering, and also screenshots etc, and I have no doubt that the user experience I’ll recieve in Monzo (combined with the fact that HSBC have already said they need to replicate and then surpass the likes of Monzo) will far exceed any benefits I’ll see from HSBC.
Everyone’s use case and cost benefits will be different. But I also believe that the more folks who switch fully over to Monzo will benefit everyone in the long run with resources for quicker enhancements.
I’ve done similar with my energy supplier. Switched to Bulb, because the experience I get from them (live chat and resolutions in minutes, great user interface, open and honest about smart meters etc) far outweighs anything I expect to see from the big energy companies given how bad my past experiences have been.