Direct debit guarantee

UK Help
84

It’s a shame my post got flagged for being offensive, I meant no disrespect by what was said.

What would be nice is a Monzo staff to visit and clarify that if anyone wishes a return of direct debit payment that it will be actioned no questions asked, no proof needed and by the very next day like the scheme rules say.

Not sure why theres so much drama, seems straightforward.

85

Yeah, no reply from monzo as of yet.

86

You’ll get a reply by tomorrow at this rate

87

Try next Monday.

89

Hi there David. I can see that you have an open chat with us regarding this issue. We are working through the queue, and will get to you as fast as we can.

In the meantime, I’m closing this thread.