3 times this week I’ve tried to deposit cash onto my Monzo card. 3 times it hasn’t worked.
Local Co-Op - they say in the morning the machine doesn’t work - you have to wait until later. Come back next day - machine is broken, come back tomorrow. Machine doesn’t work the next day either.
Local Paypoint/Cornershop - Sorry - we do not do Monzo. But it says paypoint outside? We. Don’t. Do. Monzo.
I get why you partner with these people. I get why you take £1 for the privilege of putting my own money in my own account. But if you subcontract one of your essential services out to people who really do not care - then what am I supposed to do about it apart from moan about it on a ‘community’ forum? It’s not as if Monzo provide a way to talk to them about it (another ‘Feature’ of Monzo).
I’m sick of it.