Declined direct debit


#1

Hi,

I had a direct debit declined today which showed me the amount on the notification this morning. But it’s not on the page with further information.

Is this something that can be considered? I don’t want to remove the transaction from the history because it’s useful information.


(Andre Borie) #2

In-app support will probably be able to help - I haven’t had the chance to try a direct debit decline yet on my CA so I really don’t know how it behaves in that case.


#3

yeah, they have helped - I would just like the UI to be updated to show the amount that was declined :slight_smile:


#4

They fixed this for declined card transactions. I remember asking about it and it was updated, but that may have been the prepaid app.

Maybe they haven’t done the current account app yet.


(system) #5

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