Hello monzo community.
I have been engaged in chat with the support team via the app as I have been recently unable to send money requests without allowing access to my phone book.
I removed access to my phone book ages ago when I saw I was matched with people I really didn’t want knowing my personal banking arrangements.
Now I have used requesting money via a link in the past with no issues. I know it was possible before. However the team are saying I have to enable phonebook.
Nope, not on for privacy purposes (imho).
But now they have sent me the attached. From what I can see, if anyone has my number, and also banks with Monzo, the app will confirm that I bank with monzo without me having given my permission for that information to be revealed.
This doesn’t feel right to me. It feels like I should be allowed to restrict that info if I wanted to.
Though interested to understand other people’s thoughts?