Could not get past verification code

(Abang Shafiz) #1

Hi I’m at the point where I need to pick my uk address and key in my number by when i get the verification code, when i entered the verification code it says something went wrong, sorry we couldnt verify your phone number, please try again.

Help please, thank you


Email and they’ll help you out :metal:

( related to Monzo CEO, Investor in Monzo ) #3

where are you based (roughly) Abang , does your phone have a UK number ?

(Abang Shafiz) #5

Really? I’ll try it right now thanks

(Abang Shafiz) #6

Yeahhhhh ihave a uk number

(Abang Shafiz) #7

I’m a student in cardiff, i have a uk number under giffgaff


Just double checking as that’s a problem seen before. Email help or you can tweet them if you’re a twitter person, they’re good and quick

(Kieran McHugh) #9

Is your phone number already in use by another account, by any chance?

(Abang Shafiz) #10

I dont think so. Before this my friend gave me a golden ticket but when i wanted to register and everything i went up to the stage where they ask me to enter a tax number but im not a student so i dont have a tax number. So my friend ask to register the normal way.

Sent from Yahoo Mail for iPhone


Doesn’t ask for tax number, it’s just tax residency (which is uk). Think you confused it by trying to sign in twice

(Abang Shafiz) #12

What should i do now to use Monzo though?



They’re the only ones who can unblock this for you, or Monzo on twitter