Have you tried adding it directly from the Monzo app? Go to the account screen and click add to apple pay
I think there’s a limit of something like 6 consecutive contactless transactions on a card before you have to enter your PIN - as a fraud reduction thing.
Managed to add the card but same as before , doesn’t work at all in shops
Why won’t you take it back to JL?
Hassle of having to pack my phone up and be without one for a while
Also unless there’s anything majorly wrong with it I don’t see the point . Just my preference anyway
Wont let me restore to my original settings and apps. getting " unable to restore iphone because an error occured " oh well ill have to start again
Have you even spoken to customer care about it, the phone that is
You mean apple customer service ?
JL where you got it from or Apple
Yep apple did a diagnostic test remotely and they said everything is fine
So try a force reset which I did
Then try a factory reset which I have tried twice
So speak to JL where you got it from and tell them it’s faulty and what’s happened and ask them what they can do
I imagine it has been dropped back because now businesses are open again, card use is getting closer to old levels, and the fraud risk is therefore much higher.
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We dropped it back to £100 yesterday, as per mandate by the FCA. Because a lot of customers were above that (and still are until their next chip and pin), their first contactless transaction this week will fail and require chip and pin
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