Contact information for monzo careers?

I submitted an application for a job role yesterday, but didn’t receive an automated confirmation email which I believe I should have. There’s a chance I made a typo on the email address field, or perhaps it didn’t submit properly (although the message in the browser stated it had been submitted and to expect a confirmatory email). There’s nothing in my SPAM folder, and I’ve applied for a role before and did receive the automated receipt email.

I tried emailing ‘’ to check if it had arrived etc., but it bounced. From memory, that was the careers contact email address previously?

Does anyone know how I can follow up with this? I suspect just using the customer help channels wouldn’t bear fruit.


This is on the careers page:

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Thanks for the response!

Yes I submitted via their application process - the issue is I haven’t received the promised automated confirmation email that it arrived successfully, and I want to check that it has been submitted ok and that I didn’t make a typo with my email address on the form etc.

I think I’d just reapply.

No problem :slight_smile:

Perhaps fill it out again so you can double and triple check everything. There aren’t many fields so that will probably be quicker.

Edit: @Anarchist beat me to it :smiley:


Have resubmitted, no doubt email address was good this time, but haven’t received an automated confirmation again, so perhaps it’s an issue on the Monzo/Greenhouse side?

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If you have an account, just message them in app, might take some time for them to chase it up with the right team though.

Hi Yan!

Sorry about this. Can you DM me with the role that you applied for and I’ll check with the relevant recruiter :grinning:

Sure, please send me a DM!

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Hi @simonb, I’ve had this same problem. How can I get in touch to make sure my application went through successfully? :pray:

DM’d, thank you :pray:t2:

Hi @simonb i have applied on monday this week through the website just wondering when i will hear back?

Hey Momina, I don’t have a timeline I’m afraid, we’re getting quite a few applications in at the moment and trying to get everything reviewed as fast as we can. Please feel free to follow if you’ve not heard back in a couple of weeks.