Connected account transactions won't update

Help
1

Hi,

I have an issue where the transactions for one of my connected accounts (Barclaycard) are not updating. This is not an issue with my other connected account. This has been an issue since the last app update.

The error is ‘Sorry about this. Something’s gone wrong, but we’re not sure what. Please try again in a few minutes’

I have tried the following to no avail:

  • Restarting the app
  • Restarting the app session
  • Re-authorising access by revoking it via my bank
  • Re-adding the card by removing it via monzo
  • Re-adding the app after deleting my bank’s app and going through their website to authorise

Any help would be appreciated as my Credit Card is my default card I use.

2

Barclaycard any chance? Few people have had similar issues.

3

Yes! Apologies thought I’d put that in my post. Glad to hear it’s on the radar.

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