Wow - after a year away from Monzo i thought I’d come back as an original investor - my experience to date has been awful trying to restablish a joint account with so many bugs with my personal account. Not impresssed at all - I had hoped to do a CASS switch to a Monzo joint account but have found it impossible with hand off’s of so many CS reps a nd no help at all from 2nd level tech support! Wow…
Hey, and welcome back.
Do you have a joint account or are you trying to open one?
You won’t get preferential treatment because you’re an investor I’m afraid.
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Yep. Reopening a closed account isn’t as straightforward as it should be, and Monzo has some seemingly odd admissibility criteria around joint account opening.
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Oh yeah and thank you!
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