Child trust fund problems

Financial Chat
1

Hi all, my daughter has had problems accessing her CTF with NatWest, problems include ID verification problems and trying to contact anyone who can help. It’s been a complete nightmare for her. I told her to join Monzo asap as I’m sure the process would be easier.

But would it? In the years with Monzo (6yrs) everything seems speedier! It’s old legacy software that banks use slows them down.

Should she make the switch?

1 Like
3

Going into a branch may make it easier. You will likely need photo ID and proof of address for both you and her.

If you were going to transfer it, you might need to transfer it to an ISA as few places offer CTF these days.

1 Like