Can you imagine if we took that approach to wheelchair access?
17 Likes
I’d argue that the majority don’t need inclusivity policies.
But that said, there are options available for those who prefer cheque imaging if Monzo choose not to go down that route.
5 Likes
What a poor comparison.
6 Likes
It made sense in my head, but with morning eyes it’s not reading the way that I intended it. The broader point was more that, you still need to prioritise, and there are things that fall under the banner of inclusivity that likely have a stronger case to actually be built than this, given that it’s already possible to achieve what you need to achieve in this instance.
17 Likes
I’m going to repeat the same thing I’ve said countless times in this topic… 
The more people that take a stand by stopping supporting/accepting this payment type the better. It is dying a death, has no benefits and has been superseded by bank transfer which is superior in every possible way.
Asking for support is only going to delay this further and give the few companies that still use cheques an excuse to not update their systems.
8 Likes
I appreciate cheque imaging isn’t going to happen with Monzo and TBH I’m not bothered given how well it works with Starling. Not all companies/institutions are willing to change - DVLA is the example I’ve given previously, I get 2-3 cheques a month from them for reports and they will not change their method even though bank transfer would be more efficient time and cost-wise! However to say bank transfers are superior in every way seems a superlative too far for me - I can easily think of two ways cheques work better. One is giving a deposit that is refunded (eg for a club/society) - far easier to return the cheque to the person when they attend rather than that hassle of doing lots of bank transfers to and fro. The other is relatives wanting to send money as a birthday present - far nicer to get a surprise in a card than to have to get hold of bank details, do transfers etc. I appreciate these are not going to be high volume and paying in by post would work fine for them, but there are definitely use cases where bank transfers are a pain.
3 Likes
Not sure about this being an inclusivity issue, but I don’t think it shouldn’t be viewed solely from the perspective of volume of cheque transactions.
Anecdotally, I’m aware that not supporting cheque imaging has reputational damage - it goes against the idea that Monzo is a technologically sophisticated bank and contributes to the idea that it’s not a ‘proper’ bank. As a result it costs Monzo potential customers who don’t even use a lot of cheques. Hopefully Monzo are considering these factors at a larger scale and hopefully it’s contributing to decision making.
8 Likes
Ironically, the more banks which implement cheque imaging, the more convenient using cheques becomes.
6 Likes
I wish I could tell the companies and Government who keep sending me cheques that actually we’ve all moved on. I’ve opened a FD account just to deposit cheques without letting Royal Mail lose them. Even FD’s mail deposit system is better than Monzo’s - they process it immediately upon receiving it.
4 Likes
Many people haven’t moved on from sending / receiving cheques. So sorry it’s not all as claimed.
2 Likes
1 Like
Paywall, I’m afraid. What’s the gist of the article?
2 Likes
Christ. 
The person who picked this up must’ve thought wow, what is this guy on.
Unless they don’t manually enter any details and just scan/swipe it. No idea.
3 Likes
1 Like
Another day and another cheque lands in my postbox, this time from when I successfully sued American Express. I am again reminded, as I am with every cheque, how easy things were before I went full Monzo and could pay a cheque into my Barclays account just by snapping a picture of it. Instead I have to find a post box and wait a couple of weeks, costing me however much a stamp costs these days. Alternatively I can use the Freepost address and wait even longer.
The frustration is made even worse because every time I google to get the address to send off the cheque for Monzo’s archaic postal cheque service I am greeted with the first result showing this:
A promise from four years ago (before Barclays, Lloyds and just about everyone else introduced photo cheque deposit) that Monzo are on it and planning on delivering it in 2019.
What happened, Monzo? What happened to the dream of cheque deposit simplicity? How did it go from a bright coral future of app based cheque deposit to the depressing mundanity of putting a cheque in an envelope and scrabbling around for a stamp like my nan the week before my birthday. How did you let Barclays of all people, and Lloyds for that matter, beat you to the scoop on cheque deposit nirvana?
It’s really quite sad, like the stench of a once bright coral that now reeks of rotting fish.
5 Likes
Yeah Monzo, make cheque imaging because more people want to sue American Express! 
They have reprioritised. Exactly as they should.
Cheque use is declining and that isn’t going to change. What was true in 2019, isn’t the case now. In an idea world they’d have added it but these things aren’t free and it’s clearly not what customers are demanding in the wider world.
Open a Starling account, take a picture and deposit the cheque easily. You don’t have to only have one account to be “Full Monzo”
2 Likes
Cute that you Google for the address I would just go into the app and use the help articles to direct me to the latest and greatest information for the address.
3 Likes
I think this ship has sailed.
Anyone moaning about it will be using a starling account now to pay in.
Monzo are never going to add it, so it’s high time to give up asking and close the thread with resolution
Use Starling - Same for cash deposits as well.
3 Likes