✅ Cheque Imaging 📱

The issue could well be at Monzo’s end. While the Royal Mail do fail to deliver some mail, its usually very reliable and if they fail to deliver they do send stuff back to the return address.

A number of is have made this point in the past, if Monzo want to make a success of business banking

Not true in the slightest. Plenty of banks don’t offer cheque imaging and are doing just fine :slight_smile:

They’re certainly not “haemorrhaging” money by not providing a feature.

Boggles the mind why someone would even open a business bank account that’s not specced correctly for their business.

The only way Monzo will introduce cheque imaging is if enough people leave because it’s not there.

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Maybe they have switched already, and Monzo are now left with all the customers using it as a “spending” account, which they’re introducing charges for :person_shrugging:

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But most of Monzo’s business banking competitors that don’t have cheque imaging actually have branches.

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Good point.

What I will say though is Monzo do need to make the cheque process easier though.

Their competitors who can get away with not offering imaging actually have branches.

Monzo don’t have branches, so should seek to make the things which might normally have to be done in person at a branch (such as paying in cheques, or paying in cash) as easy as possible.

And with Monzo requiring postage of cheques, and using PayPoint for cash when all its competitors use the Post Office, they fail on both scores.

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Monzo want to save on the branch network and on the digital features :wink:.

If you need to pay in cheques, you’re using Monzo wrong!

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Really? I work 8:30-18:30 Mon - fri, making it nigh on impossible to pay cheques into my legacy bank, I actually find it easier depositing the odd cheque into monzo than the NatWest.

I have monzo as a business bank account I haven’t written a cheque or paid in a cheque in over 3 years my business turns over £120,000 a year for me cheques are legacy and no longer required.

As a grandson I get a lot of cheques, mostly at Xmas and my birthday :slight_smile:

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No two business are alike. People get paid in different ways. HMRC likes to pay by cheque if you don’t provide your account details quickly enough. Cheques are still used today and are not “legacy”.

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Agree with @Brad1 here; as much as you try to influence these things, you can’t always control how people choose to send you money!

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Emphasis mine.

I missed this earlier - who does this, and in what context? I know that some card machines have a per transaction cost, but that’s usually a separate agreement to the bank account itself.

https://secure.ybonline.co.uk/interest-rates/business/business-banking-tariff

https://www.tsb.co.uk/business/accounts/compare-business-tariffs/

It’s usually around 30p per electronic transaction, if you have a cash based account. If you have an electronic account (where banks differentiate), you get charged higher fees for paying in or withdrawing cash.

Essentially, whatever they can slap a charge on, they will.

Also worth pointing out, whilst we’re talking about cheques, that there are business banking charges for depositing cheques in most cases.

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well… after all that whinging I did yesterday re lost cheques, guess what, they turned up. took them a ridiculous time to get there, but am relieved. I’m not giving up on monzo business yet, I do believe that one day they will implement something to deal with cheques. But for the timebeing, I will be posting them with a first class stamp, or recorded delivery to the london address.

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I don’t know what time frame is involved, but it’s quite likely they arrived some time ago and Monzo just took time to process them.

I’m a big Monzo fan but absolutely no way I’d be putting up with this risk.

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I used recorded delivery for the below. Bet I was Monzo’s favourite customer that day :slight_smile:

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Is it worth editing the name of the thread remove the alarm emoji :alarm_clock: and replace it with something more appropriate. At the moment I’d argue it’s misleading as it implies this is something that is still being worked on.

Open to suggestions, but I’d personally suggest the stop emoji :stop_sign:

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I’ve renamed this :+1:

Cheque imaging :camera_flash:

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