The issue could well be at Monzo’s end. While the Royal Mail do fail to deliver some mail, its usually very reliable and if they fail to deliver they do send stuff back to the return address.
A number of is have made this point in the past, if Monzo want to make a success of business banking
Maybe they have switched already, and Monzo are now left with all the customers using it as a “spending” account, which they’re introducing charges for
What I will say though is Monzo do need to make the cheque process easier though.
Their competitors who can get away with not offering imaging actually have branches.
Monzo don’t have branches, so should seek to make the things which might normally have to be done in person at a branch (such as paying in cheques, or paying in cash) as easy as possible.
And with Monzo requiring postage of cheques, and using PayPoint for cash when all its competitors use the Post Office, they fail on both scores.
Really? I work 8:30-18:30 Mon - fri, making it nigh on impossible to pay cheques into my legacy bank, I actually find it easier depositing the odd cheque into monzo than the NatWest.
I have monzo as a business bank account I haven’t written a cheque or paid in a cheque in over 3 years my business turns over £120,000 a year for me cheques are legacy and no longer required.
No two business are alike. People get paid in different ways. HMRC likes to pay by cheque if you don’t provide your account details quickly enough. Cheques are still used today and are not “legacy”.
I missed this earlier - who does this, and in what context? I know that some card machines have a per transaction cost, but that’s usually a separate agreement to the bank account itself.
It’s usually around 30p per electronic transaction, if you have a cash based account. If you have an electronic account (where banks differentiate), you get charged higher fees for paying in or withdrawing cash.
Essentially, whatever they can slap a charge on, they will.
Also worth pointing out, whilst we’re talking about cheques, that there are business banking charges for depositing cheques in most cases.
well… after all that whinging I did yesterday re lost cheques, guess what, they turned up. took them a ridiculous time to get there, but am relieved. I’m not giving up on monzo business yet, I do believe that one day they will implement something to deal with cheques. But for the timebeing, I will be posting them with a first class stamp, or recorded delivery to the london address.
Is it worth editing the name of the thread remove the alarm emoji and replace it with something more appropriate. At the moment I’d argue it’s misleading as it implies this is something that is still being worked on.
Open to suggestions, but I’d personally suggest the stop emoji