Chat's currently closed

[gt94sss2]

Yes, I posted about the same poor experience as @HoldenCarver in the thread below a while back.

Closed account, I’m done

@Matt88 And it’s not just that legacy banks are catching up but how helpful other traditional providers of products are. For instance, I just noticed today that even Aqua now have a chat functionality in their app and they helpfully display this message when I tested it. [IMG_20200914_214035] This explains clearly what the service they provide is etc via this option On the other hand, if I find the chat functionality (by searching for it) in Monzo, I receive this message: [IMG_20200914_…