There are several posts over on MSE complaining that Chase hasn’t paid Standing Orders due out on Monday 26/12 and Tuesday 27/12.
Now these days were Bank Holidays, although I thought Chase paid Standing Orders on Bank Holidays, but apparently the payments didn’t go yesterday or today, either, and Chase has emailed customers telling them to make the missed payments manually.
This is very poor service. Has anybody here been affected by this?
It’s normal not to pay Standing Orders on Bank Holidays, but it’s also normal to pay them on the first working day after the Bank Holiday. Chase haven’t paid some of them at all this week.
