Standing Orders on Sunday


(Simon Porter) #1

I have a standing order due out today which is a Sunday. Previously with Starling standing orders would go out on the day they are supposed to (complete with retry if not enough balance).

With Monzo they don’t do standing orders on weekends. What is the reason for this? It feels like a backwards step.


(Chinedu Umeh) #2

Standing orders do go out on the weekends. Direct debits do not.


(Simon Porter) #3

They don’t. My standing order for today has not gone out. I’ve contacted Monzo support who have told me it’s weekdays only.


(Chinedu Umeh) #4

Humm…I’ve had loads of standing orders paid out on the weekends as it’s no different to a FPS. I suppose it depends on which bank you’re paying it do?


#5

It’s likely the bank your sending to doesn’t process them on weekends. Monzo don’t care bout the Sabbath.


(Simon Porter) #6

It’s going to a Nationwide account. Never been a problem before. It is one that got carried over using CASS so maybe I need to delete and recreate it.


#7

Huh, that’s interesting. Any Monzo peeps lurking today able to shed any light on this?


#8

This is one thing I used to like about Yorkshire Bank. Transactions credited and debited 7 days a week. If a DD or SO was due to fall on a weekend day then it debited. And my wages used to credit on the Friday even been due on the Monday.

I’ve not been with Monzo long enough to tell if DDs or SOs transact at the weekend.


(Chris Rimell) #9

Salaries are different, they are sent by your payroll on a specific day and usually by BACS. They have rules about when payments are sent and aren’t processed on weekends so if you pay date falls on a weekend they would process the last working day before this


(Kevyn) #10

For years, RBS/NatWest used to put a salary due on Monday in your account on Saturday. Was a nice ‘feature’ of their outdated systems but they ‘updated’ the system in January this year and it apparently no longer happens (although I haven’t been paid Monday since the supposed change to confirm).


(Simon Porter) #11

Got reply back from customer support. Standing orders go out at the end of the day nor the start. So the standing order due out today will go out at midnight tonight.


(Andy - Customer of Monzo - Own Thoughts) #12

Interesting! Is that just weekends? I had a standing order on set for Friday that was taken at 3am on Friday morning


(Simon Porter) #13

Everyday I was told. Confusing through as you say you had a payment taken at 3am. I could swear I’ve had the same. I suspect this is weekends only even though I was told it happens the same every day.


(Simon Porter) #15

Update on this. Monzo have confirmed that standing orders through CASS are treated differently. Those do not go out over the weekend. The thinking behind this is that they want the behavior to match the legacy banks they are being transferred from. To fix this so they go out on weekends you have to delete and recreate them.


(Chris Rimell) #16

Defeats the point of using CASS really…

But at least that is clarified here. Perhaps they could make it clear for anyone using CASS else it’s pretty confusing.