Hi there, I first heard about Monzo when I was living in Germany. At the time you weren’t active there so when I tried to download the app- I was told I would have to wait. I’ve now returned to england but when I was sent a golden ticket it wouldn’t work cause my email address is still connected with Germany.
How can I change this?
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Anarchist
(Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)
2
If you’re having problems signing up with the email address you wish to use I’d advise emailing help@monzo.com and they should be able to resolve this for you