Hi there I’ve got married and had to change my account name I’ve been waiting for days for it to be done as I need it for a very important legal document and my account name has to match the name on the document or they won’t process it it’s for my disability car
We’re just customers like you. You need to chase this up in app.
There’s nothing that can be done until the record is updated by Monzo.
You can explain this to Mobility alongside your marriage certificate to verify. If they require the document completed, they may be able to extend the duration within reasonable timeframe.