I’m currently in the queue.
I think I made a mistake by putting South Africa in answer to the question country. I should have selected United Kingdom.
When I get to the top of the queue, is my application going to be rejected automatically? Or can you change it for me?
Thanks.
Rika
(Rika)
3 March 2017 06:05
2
Drop help@monzo.com an email with the email address you used to sign up and what you think happened. They will be able to check and fix it.
I don’t believe you would be rejected but you’d be held in the queue until Monzo came to the country you selected (and the app should tell you this).
3 Likes
Thanks for the tip. I’ll follow it.
Cheers
1 Like
Lou1
(Louisa talbot)
5 September 2017 16:31
4
I signed up with monzo and I used my South African address but I’m in london and now it says I’m first in the que for a South African monzo card but South Africa does not have monzo…how do I change my address to the United Kingdom so I can get a monzo card here???
email help@monzo.com who should be able to sort out your new address for you and email/ phone number link
1 Like