Why is it they need activated? It would be so much more useful if they were automatically available.
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Then people would complain that the one-time 10% code they used on something that cost £2 instead of the £200 purchase they intended to use it on.
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I expect the motivation for a lot of the retailers on schemes like this is to use cashback to attract people who don’t usually shop with them. The only way this happens is if you spend time looking at the offers and that influences you to shop at a particular place (the need to activate is a mechanism to force you to look at the offers). If you were just given cashback for your existing shopping habits there isn’t any benefit to the retailers.
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Tbf I think I would rather Monzo just did a year by year 1% cashback deal like Chase have… The retailers that pop up arent great. Needs more big supermarkets for the weekly food shop signed up. I understand it is early days for the cash back thing with Monzo, but I agree with @DMc1, its all just meh…
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I don’t have Lidl offer but got Aldi
You won’t get it if you buy it via Apple.
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Probably everyone would. But that would require Monzo, rather than partner retailers/schemes, to fund the cashback. I don’t see that happening and I don’t see Chase doing their 1% thing indefinitely.
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Has anyone had issues with the LNER 8% multi-use cashback tracking? I had one transaction that worked on 31 Jan, but then have not received any cashback on all of my LNER transactions since 1 Mar. In fact, the info page for these transactions in the app suggests I could have received cashback if I’d activated the separate LNER 5% off >£70 cashback offer.
I have reported missing cashback on 7 transactions all over 40 days ago (the expected maximum timeframe suggested by the missing cashback report info screen) but still haven’t heard anything back.
Hey @airmenraid 
if you DM me your email address I can have a look into this and see what’s happening
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Unfortunately, I don’t think I’m able to send DMs. Perhaps because I’m quite new here and my status is low?
Is there an alternative way I can send it to you?
Monzo Cashback is now rolling out more merchant offers, with longer availability
Hey it’s V again and back to share another announcement.
We’re excited to share that we’ve added Cardlytics to our cashback platform, so we could bring you more offers, from different merchants. Most of which have at least 30 days availability!
Okay cool, so what are the new offers I can expect in my app?
We’ve added some great nationwide brands - noting we are doing a staged rollout here so some of you may see it before others. You’ll see offers from the likes of :
- Groceries – Morrisons, Amazon Fresh, Hello Fresh and more
- Eating Out – Toby Carvery and more
- Shopping – John Lewis, Mountain Warehouse, Bicester Village and more
- Transport and travel – Europcar, TUI and more
- Entertainment – Amazon Prime Video and more
Keep in mind, the offers you see are personalised based on your spending history, so you may not get all of the above in your app. Also, as many of you have given feedback on, we’re happy to share that most of the new offers will have longer availability periods of at least 30 days.
We’ve just started rolling out, so everyone that’s signed up will get access over the next few weeks.
So what’s the big deal about having two merchant aggregators?
Traditionally, banks work with one aggregator for their cashback programs, but we’ve built a flexible platform that enables us to plug in multiple partners to ensure we’re bringing the best offers possible to you. This allows us to uphold our commitment to provide high-quality offers to even more of you.
Does data sharing change?
No, our data sharing principles have remained the same. We only share data with the aggregators to after you’ve opted in to the cashback T&Cs.
Keep the feedback coming
We really appreciate your honest feedback. We spend A LOT of time reading this Topic as well as the feedback from others through the app. The key themes we are continuing to work through are
- Continual improvement to the relevance of offers
- Continual improvement to activation friction and not seeing that cashback is available
Please continue to share your thoughts so we can continue to improve the cashback experience for everyone. You can do this via the app under ‘Share your thoughts’ in the cashback section or continue to chat about it in here
What’s on the roadmap for cashback?
Aside from this huge partnerships launch to drive up offer relevance we are also iterating on improving visibility of new offer reminders and contextual prompts across the app to make sure you don’t miss out on any cashback!
We are also testing out new logic around personalisation and we can’t wait to hear more about how offer relevance looks to you over the next months. We also updated the UI and have more improvements coming here soon. Stay tuned! 
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Thanks for the update! Great to hear that you are trying to expand the range of cashback offers available and that you are finding innovative ways to do this 
I had cashback at Lidl once only. Unfortunately this offer hasn’t been repeated.
I’m such a numpty. Done big shop at a supermarket and thought I’d activated the offer and lo and behold. I hadn’t 
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Nice one!!
I’ve got 10% at Morrisons (upto £10) … and it is multi use ! 
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Up to £10 in total or £10 per shop?
So you can just keep doing it in increments if needed
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Yeah
… I could have split the £150 shop that is being delivered into 5 £30 deliveries 
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10%, max £10 cashback per purchase, so £100 max spend each time.