Cashback (at tills!)

UK Help
1

I’ve really tried searching the forum for this but I’m getting a different sort of ‘cash back’ results!

Someone has just told me their normal account (ie no upgrades) fails when they try to get cash back at tills in a supermarket. One supermarket saw the striking Monzo card and said “sorry that doesn’t work for cash back” and they tried, but it failed

Is this true? Are there known issues? I can’t see what the issue would be. I rarely get Cashback but have done so previously on my Nationwide account.

Any views?

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2

Debit cards can offer cashback at the till, credit cards cannot.

It depends if the merchant has the option setup as far as I’m aware.

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3

I believe this was at ‘Co Op’. They definitely do Cashback, but alas not Monzo.

Is it bank specific? I would’ve thought if it’s on its on?

4

No idea, maybe the bank has to implement it. I don’t know too much about it, never needed it.

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5

CoOp are a Visa bank so maybe it doesn’t work with MasterCard. Yes, I know, the shops are different from the bank but I’d have thought that they use the CoOp as their bank. This certainly happens at CoOp brand ATMs which are Visa/Link only.

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6

Coming back on this. I tested earlier on my own card and it works fine. Obviously no contactless, but PIN in machine and the Cashback was fine.

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