Hi, first off amazing work on monzo! really amazing service and will happily migrate over from hsbc in a couple of months.
I was frankly a bit dissappointed by the construction of the card you sent me though, you can see how it’s laminated when you look at the sides, or the chip and overall it doesn’t look like it’s the same level of build quality as my hsbc card or even the card i got from revoult.
I’m just saying this as the card is the part of your company which your customers see every day so how it looks and feels really matters especially when you start to get more competition from the other startup banks. I’m sure it’s not a massive change in cost as a one off but it does matter.
Overall though thanks for such a great product and really looking forward to the new budgeting features when they arrive on android!