Issue:
Looking in my transaction history I can’t scroll past the 7th August this year, I’ve had an account since the beta days so this is not accurate.
I also can’t search for transactions I know happened before that date.
Looking at my subscriptions (I may log another post about that area) repeated payments only show those before that same date.
Exporting the statements for months before August I can see the transactions.
I’d describe broken search as a fairly major issue and would encourage that this be looked at quickly.
I’ve updated to the app version stated below as part of trying to figure this out so it’s likely that it’s in the version that I was in previously as well but I’m not sure what version that is. Seems more like backend to me anyway but who am I to say?
Checking with someone else they don’t have this issue.
Reinstalling will probably fix it but I’ve never had to reinstall any other iOS app as much as I’ve had to reinstall Monzo and it makes me feel less trusting of them every time I have to…
Details to reproduce:
Keep scrolling into the past. OR
Search for a transaction you know happened before the 7th of August. OR
Look at a repeated payment that has happened for a long time.
OS:
iOS 14.2
Device:
iPhone 8
App Version:
3.57.0
Screenshots:
I can’t scroll past this (Image cropped for privacy).
I’ve had an Audible account for a long time taking out this amount for a long time.
Whilst these views are consistent with each other they are unfortunately consistently wrong.